THE HOST undertakes to process users' personal data in accordance with the regulations in force, in particular the General Data Protection Regulation (RGPD - EU Regulation 2016/679) and the French Data Protection Act n°78-17 of 6 January 1978 as amended.
1. Identity of the data controller
Le responsable du traitement est :
THE HOST – SAS, 32 cours Xavier Arnozan, 33000 Bordeaux
Email : contact@thehost.place
2. Collected data
THE HOST is likely to collect the following personal data:
- Last name, first name
- Email address
- Phone number
- Booking information (dates, locations, preferences)*.
- Payment details (via a secure service provider)*.
- IP address, browsing data (via cookies)
This data is mandatory for the proper functioning of the service.
THE HOST does not collect sensitive data within the meaning of the RGPD.
3. Purpose of processing
Personal data is collected for :
- Manage reservations and user requests
- Communicate with users (reservation confirmation, assistance)
- Improve the user experience on the Site
- Ensure Site security and prevent fraud
- Carry out statistical analyses
- Send commercial offers if the user has given his consent
4. Shelf life
Data is kept only for as long as is strictly necessary for the above-mentioned purposes, unless otherwise required by law. For example:
- Reservation data: 5 years after last activity
- Marketing data: 3 years after last contact
5. Data recipients
The data collected is intended for THE HOST's internal departments and its technical service providers, in particular :
- Brevo (France) - email communications management
- Webflow (United States) - Site hosting
THE HOST ensures that its service providers comply with the requirements of the RGPD, including for transfers outside the EU.
6. Data security
THE HOST implements state-of-the-art technical and organizational measures to protect your data against loss, unauthorized access, modification or disclosure.
7. Transfers outside the EU
In the context of hosting, certain data may be transferred outside the EU (in particular to the United States via Webflow). THE HOST ensures that these transfers are subject to appropriate guarantees (standard contractual clauses).
8. User rights
In accordance with the RGPD, you have the following rights:
- Right of access
- Right of rectification
- Right to erasure (right to be forgotten)
- Right to restrict processing
- Right to object
- Right to portability
- Right to withdraw your consent at any time
To exercise your rights: contact us at [email to be completed]. You can also contact the CNIL(www.cnil.fr).
9. Cookies
The Site uses cookies and other tracers for its operation, to measure the audience and to offer personalized content. You can manage your preferences via the dedicated banner. To find out more, consult our Cookie Management Policy.
10. Changes to the Privacy Policy
THE HOST reserves the right to change this policy at any time. Any updates will be posted here with an updated date. We invite you to consult this page regularly.
If you have any questions, please contact us at: contact@thehost.place
If you have any questions about the protection of personal data, please Contact us at: contact@thehost.place
THE HOST thanks you for your confidence.
Crédit photo : P.A.M Studio